West Virginia Security Customer Review
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Ellen C.Reviewed on February 16th, 2024
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Zena J.Reviewed on February 6th, 2024
Great service!!!
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Sofia M.Reviewed on January 28th, 2024
Great help with a security system for our first home. The security advisor, Bobby, was knowledgeable and helpful, guiding us through the selection process with ease. We're excited to have an efficient and effective system in place as we start our new chapter.
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James B.Reviewed on October 21st, 2023
Fast and professional installation of home security system. The technician also explained the system and how it works. Overall, excellent service.
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Christeen R.Reviewed on September 19th, 2023
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Melissa R.Reviewed on September 17th, 2023
Staff was very professional, answered any questions I had.
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Scott C.Reviewed on September 16th, 2023
Came to my house to install a camera to my security system. Chris, the Technician, spent time checking the entire system to make sure everything was operational. Also, set my cameras to the proper settings. It’s nice to have experienced professionals come to you home to do work and take the time to answer your questions.
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Tina B.Reviewed on September 12th, 2023
Awesome job perfect friendly
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Michael F.Charleston, WVReviewed on September 6th, 2023
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How satisfied were you with our overall customer service?
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Your overall experience with our company.
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How was your experience with the first phone call to the company?
Comment: Chris H was fast and efficient in installing our new CO detector and in doing a complete check out of our monitoring system. Great job!
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How satisfied were you with our overall customer service?
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Susan E.Reviewed on August 5th, 2023
Bobby was very informative and spent significant time making sure we had all the equipment we needed to ensure our safety and security. Eddie and Dakota were professional, communicated every step of the installation process to us and were efficient in getting the installation done. I would highly recommend WV Security for all your home security needs.
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Sandra C.Reviewed on August 4th, 2023
Very pleased with all aspects of the service provided. Couldn’t be more pleased.
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Joseph L.Reviewed on August 1st, 2023
Excellent service and install! Eddie & Chris took really good care of us. Highly recommended!
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Alicia F.Reviewed on July 31st, 2023
West Virginia Security installed a 16 camera system, access control and alarm system in our new office building in South Charleston. We had several other companies quote us outrageous prices. Bobby worked with us to get everything we wanted and far exceeded our expectations with the affordability of the equipment and service across the board. The cameras are GREAT QUALITY and the systems are very user friendly! Bobby and his team were polite, personable and professional. They kept us informed on the daily progress, answered all of the questions along the way and even finished the job before the deadline! Super impressed! I cannot say enough great things about West Virginia Security, they are definitely a top notch company, highly highly recommend!
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Joseph S.Reviewed on July 30th, 2023
Best experience I’ve had with a business install ever. Very knowledgeable and enthusiastic about their business. Thousands of times better than my last provider Mike Rudd.
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Appalachian M.South Charleston, WVReviewed on June 13th, 2023
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How satisfied were you with our overall customer service?
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Your overall experience with our company.
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How was your experience with the first phone call to the company?
Comment: West Virginia Security installed a 16 camera system, access control and alarm system in our new office building in South Charleston. We had several other companies quote us outrageous prices. Bobby worked with us to get everything we wanted and far exceeded our expectations with the affordability of the equipment and service across the board. The cameras are GREAT QUALITY and the systems are very user friendly! Bobby and his team were polite, personable and professional. They kept us informed on the daily progress, answered all of the questions along the way and even finished the job before the deadline! Super impressed! I cannot say enough great things about West Virginia Security, they are definitely a top-notch company, highly highly recommend!
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Terri B.Reviewed on April 27th, 2023
Excellent in every way.
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BeckyReviewed on April 23rd, 2023
Bobby and his team made sure I understood everything before leaving. Chris and Eddie done phenomenal work. The whole team done professional work, very polite, friendly, and respectful. Chris and Eddie made sure they cleaned their mess up before leaving.
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Wallace T.Reviewed on April 22nd, 2023
We are very happy with our new security system that was installed yesterday. Everything went well with the installation and the technician explained all of the features. We have used other security systems in the past but I would highly recommend WV Security.
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Patrick D.Reviewed on April 20th, 2023
Great service, competitive pricing, and very professional
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Paulette J.Charleston, WVReviewed on April 11th, 2023
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How satisfied were you with our overall customer service?
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Your overall experience with our company.
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How was your experience with the first phone call to the company?
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How satisfied were you with our overall customer service?
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Oreilly Tree S.Reviewed on February 16th, 2023
Great service, completed my camera job in Charleston. Professional group of techs. Will recommend/ hire for future maintenence
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Eugene C.Reviewed on February 1st, 2023
We are totally happy with our new security system installed by WV Security Company. They are very professional and did a fantastic job. They followed up several times to make sure everything was to our satisfaction. Thanks So Much For The Quick Service. Eugene Cross.
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Eugene C.Reviewed on February 1st, 2023
We had West Virginia security company out to replace our existing security system with there Brinks Security system on 1/31/2023. The techs were great and were very professional. Jason and Chris did a superb job . I am so happy knowing my wife is totally safe with the exterior cameras and devices on the interior now. Thank You Bobby for taking great care of us . Eugene Cross.
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Vonnie W.Reviewed on January 12th, 2023
I would absolutely recommend them for your security services! They did an awesome job and anytime I have a problem I reach out to Bobby and he takes care of it right away!

